Office of the Patient Advocate

State of California

Official Website: https://www.opa.ca.gov

The Office of the Patient Advocate rates health plans and medical groups using health care perfor​mance measures based on quality of medical care and patient​ experience. This website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources​.​​

Forms & Documents

Browse all Office of the Patient Advocate government forms

All 10 forms

Form Title Topics
Annual Health Care Complaint Data Report Baseline Report to the Legislature Measurement Year 2014
Complaint Data Report Glossary for Measurement Year 2018
Complaint Data Reports Glossary
Glossary of Terms from the Office of the Patient Advocate’s Annual Complaint Data Report for Measurement Year 2017
Health Care Access Project Executive Summary August 14, 2009
Limited English Profcient HMO Enrollees Remain Vulnerable to Communication Barriers Despite Language Assistance Regulations
OPA Complaint Data Report Background and Methodology for Measurement Year 2018 OPA Complaint Data Report Background
OPA Complaint Data Report Background and Methodology – Measurement Year 2016 OPA Complaint Data Report
OPA Complaint Data Report Background and Methodology Measurement Year 2017 OPA Complaint Data Report Background
THE OPA INSIDER Volume 1 / Issue 4: December 2, 2019

Contact Information & Office Locations

1 contact point

Address:
925 L Street
Suite 1275
Sacramento, CA 95814​​

Phone numbers:
  • (916) 324-6407
Fax numbers:
  • (916) 309-2757​
Emails:
  • contactopa@opa.ca.gov
  • webmasterOPA@opa.ca.gov

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