Massachusetts State Government Agencies

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Mission is to “deliver excellent customer service and safety to people traveling in the Commonwealth” and “provide our nation’s safest and most reliable transportation system to strengthen our economy and quality of life.” To achieve this goal, RMV, as a division of MassDOT, issues and maintains records related to motor vehicle registrations and driver’s licenses and enforces motor vehicle laws to promote highway safety. It does so by ensuring that every driver meets minimum competency standards and withdrawing driving privileges from people who prove to be a threat to other drivers. Additionally, RMV is in charge of managing driver’s licenses, disability parking placards, motor vehicle registrations, and vehicle inspections. RMV is also responsible for collecting fees for registrations, vehicle titles, drivers’ licenses, special plates, civil motor vehicle infractions, inspection stickers, and other miscellaneous items and remitting them to the Office of the State Treasurer. Chapter 90 of the Massachusetts General Laws provides the statutory guidelines governing RMV, and Title 540 of the Code of Massachusetts Regulations (CMR) provides regulatory responsibilities for RMV.

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